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Privacy Policy

Effective Date: 1 May 2025

 

At Land & Heritage, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you interact with our website and services.

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1. Who we are

Land & Heritage is an environmental, ecological, and heritage consultancy offering integrated, ethical, and expert-led services across the UK. Our website address is: https://www.landandheritage.com.
 

2. What information we collect

We may collect and process the following personal data:

  • Contact Information: Name, email address, phone number, and organisation when you fill out contact forms.

  • Project or Enquiry Details: Information you provide about your project needs or areas of interest.

  • Website Usage Data: IP address, browser type, pages visited, time spent on the site, and referring website, via cookies and analytics tools (e.g., Google Analytics).

  • Marketing Preferences: Information you provide when subscribing to newsletters or updates.

 

We do not knowingly collect data from children under the age of 13.

 

3. How we collect your data

Your data is collected when:

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  • You fill out a contact or enquiry form.

  • You sign up for our newsletter or updates.

  • You browse our website (cookies and analytics).

  • You interact with us via email or social media.


4. Why we collect and use your data

We process your personal data for the following reasons:

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  • To respond to your enquiries and provide consultancy services.

  • To improve our website and user experience.

  • To send you updates and marketing content, if you have opted in.

  • To meet legal obligations (e.g., recordkeeping and compliance).

  • To better understand our client base and optimise our services accordingly.


5. Legal basis for processing

Our data processing is based on one or more of the following:
 

  • Consent: When you voluntarily submit personal data.

  • Legitimate Interests: For internal operations, improving services, and maintaining client relationships.

  • Contractual Obligation: When processing is necessary to fulfil our agreement with you.

  • Legal Obligation: Where we are required to process your data to comply with applicable laws.


6. Sharing your information

We will never sell your data. We may share your information with trusted third parties, only when necessary:
 

  • IT and web hosting providers.

  • Professional advisors (e.g., legal or financial consultants).

  • Regulatory or law enforcement agencies (if legally required).


All third parties are contractually bound to protect your data and comply with data protection laws.


7. Data retention

We keep personal data only as long as necessary to fulfil the purposes outlined in this policy:

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  • Client and enquiry data: Retained for up to 7 years in line with our professional and legal obligations.

  • Website analytics: Retained for up to 26 months.


8. Your Rights Under UK GDPR

You have the right to:

 

  • Access the personal data we hold about you.

  • Request correction of inaccurate or incomplete data.

  • Request erasure of your data (“the right to be forgotten”).

  • Object to processing or request restriction of processing.

  • Withdraw consent at any time (for marketing communications).

  • Lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk

 

To exercise any of these rights, contact us at: contact@landandheritage.com


9. Cookies and tracking

Our website uses cookies to enhance your browsing experience and gather anonymous usage data. You may control or disable cookies through your browser settings.
 

See our Cookie Policy for more detail.


10. Third-party links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal data.


11. Changes to this Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. We recommend reviewing this page regularly.


12. Contact us

If you have questions or concerns about this Privacy Policy or your personal data, contact:
 

Land & Heritage

Unit 2, Ashleigh Meadow, Tregondale, Liskeard, PL14 3RG

E: contact@landandheritage.com

T: 01752 545710

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